OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
1-3 Business Days
iPad Pro 12.9″ Power / Volume Buttons
The sleep/wake power button and associated volume buttons can get stuck, smashed, or just unresponsive. All of these buttons/switches are all part of the same component inside of your device. Let our qualified technicians replace this component and get your device working as it did when you first bought it.