OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
1-3 Business Days
HP Chromebook X360 11 G1 EE Palmrest
If you have missing, inoperative, or damaged keys? Did the keyboard just stop functioning when you spilled coffee on it? Or maybe your casing is physically damaged and needs to be replaced, we can fix it. Unless otherwise requested, your top case will be replaced with the same color as received. If you want to change the color of your casing, please clearly specify in your order notes or give us a call.