OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
1-3 Business Days
15″ MacBook Pro Matte LCD Screen
Dropping your device or having something fall on it is devastating. It’s your direct connection to the world and a shattered screen, black blobs or colorful lines isn’t what you want. Let our certified technicians remove the damaged screen on your device and install a brand new one.
If you have minor damage to your back plate, such as a dented metal corner, this will generally NOT impede our ability to repair your device. We fix your minor back plate dents and bent corners as a complimentary service during our repair process. The imperfections won’t be completely gone, but they will look better, and our technicians do a very nice job on this, without charging you anything extra.