OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
1-3 Business Days
13″ MacBook Pro Glass Panel
If the glass panel on your laptop broken or scratched? One of our certified technicians will replace it with a new glass panel so it looks like new. If any additional repairs are needed, one of our certified technicians will contact you before proceeding.