OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
1-3 Business Days
13″ MacBook Pro Bottom case
We understand that sometimes accidental damage is more severe than dropping your device. Corners get damaged, surfaces become deeply scratched, or the entire bottom case is complete cracked/dented. No worries, we will replace the bottom case with the same type and color as received. If you have any questions about the repair, just give us a call and we can answer them.