OK, here’s how this works.
Once we receive your device, we will send a notification of receipt email. After some administrative processing, you will receive another email from your personal technician who is handling the repair. There may be some additional emails or phone calls to ensure we are communicating the needs of your repair and meeting your expectations. Upon completion a final email will be sent confirming your item is being shipped with tracking number. Repair times will vary due to the complexity and type of device.
Expected turnaround time
3-5 Business Days
13″ MacBook Air Headphone Jack with Audio Board
There’s nothing more frustrating than not being able to charge your device. When this happens, it’s usually because you need to have the I/O board or charging dock replaced. In addition, the same board typically contains USB and the headphone / audio out ports. Any of these problems can usually be resolved by replacing this I/O board. Allow one of our certified technicians to thoroughly test your system and ensure this is will resolve your issue. If so, they will replace all necessary parts and restore your device back to its original factory functionality.