Get started with the iResQ Pilot Program today!
Your students deserve the best. We're here to help.
At iResQ, we understand the process of finding trusted vendors and partners for your school's technology program can be cumbersome, overwhelming, time-consuming, and more. That's why we created the iResQ Pilot Program: a seamless and hassle-free introduction to our approach to the device repair process. To take advantage of our program, fill out the form below and we'll get started on creating your iResQ Central portal account on your behalf so you can track the progress of your repairs in real time.
Pilot Program Highlights
The iResQ Pilot Program offers schools an effective way to experience our repair services before making a long-term commitment. It is designed to give your organization a clear, firsthand look at how we operate from start to finish while earning your trust and confidence through reliable and quality repairs, responsive and clear communication, and a seamless overall experience.
- • Test the iResQ Central portal for easy repair submissions and real-time tracking
- • Experience our fast and consistent turnaround times
- • Use our custom FREE bulk shipping boxes to simplify device transport
- • Get a clear view of the full repair process from intake to return
- • Evaluate our communication and customer service
- • See your devices returned after a thorough QC check fully functional and ready to use
- • Assess the quality of our repairs through hands-on results
iResQ Central Account
Our team will set up your iResQ Central portal account on your behalf based on the information you provide to us. From there, we’ll reach out to schedule a quick walkthrough with you and your team so you can understand how to track the repair process in real-time as your devices are received, worked on, and shipped back to you.
FREE bulk box shipped to you
iResQ will assist your school by providing a free bulk shipping box upon request, designed to hold either 5 or 10 devices. Once the request is submitted, we will promptly ship the box to your location along with a complete return kit, including packing materials, a prepaid return label, and other assorted items. This makes it easy and convenient for your team to safely send in devices for repair.
Arrival and notification
When your shipment reaches iResQ, our intake team scans each device and instantly triggers an email confirming receipt. Simultaneously, the device’s status in your iResQ Central portal changes from “In Transit” to “Received,” giving you and your staff real-time visibility as it moves through the process. You will continue to see updates in iResQ Central, as well as receive emails notifying you when key decisions need to be made, or major status updates occur.
Diagnostic with parts and pricing provided
Each device is carefully diagnosed by a certified technician to identify all issues and required repairs. A detailed diagnosis report is then generated, outlining the necessary parts and the estimated repair cost. This report is sent directly to your email and is also posted in the iResQ Central portal for your review and approval, ensuring full transparency before any work begins.
Repair approval, completion, and return shipment
Once your repairs are approved, our technicians complete the work using high-quality parts, after which the device passes through our quality control department for final testing and inspection. This ensures the repair meets our rigorous standards before it’s returned. The device is then packed for shipment, and a final shipping notification is sent by email. Full tracking details are also available in the iResQ Central portal, allowing you to monitor the return all the way back to your location.
Explore our programs and services
iResQ Central
iResQ Central
Our B2B Portal for seamless device repair management.
Educational Device Repairs
Educational Device Repairs
Device repair services for educational institutions and organizations.
Shield Asset Protection
Shield Asset Protection
K-12+ accidental damage protection.
Chromebook Curriculum
Chromebook Curriculum
Our 16-week interactive program leading to a Chromebook Repair Certification.
Government & Business
Government & Business
Device repair services for businesses and Federal, State, and local governments.