iResQ is proud to announce that we are now an official Samsung Independent Service Provider (ISP) – a distinction that brings certified quality, faster service, and trusted repairs directly to our customers. But what does this mean for you and your Samsung Galaxy devices?
What Is a Samsung ISP?
A Samsung ISP is a certified repair provider authorized by Samsung Electronics to perform out-of-warranty repairs on select Galaxy devices, including smartphones, laptops, and wearables. This means iResQ technicians have completed Samsung-approved training, follow official service protocols, and use genuine Samsung parts for your repair.
When your Galaxy phone or Galaxy Tab needs attention, you can trust that iResQ is backed by the same standards and precision you’d expect from Samsung Care or a Samsung service center.
Benefits of Choosing iResQ as a Samsung ISP
- Certified Technicians: Our repair experts are trained through Samsung’s official program, ensuring your mobile device receives precise, manufacturer-grade service.
- Genuine Parts: From displays to batteries, we use only Samsung-approved replacement parts to maintain your device’s reliability.
- Advanced Diagnostics: Whether it’s a Wi-Fi, biometric, or charging function issue, our team uses Samsung’s diagnostic tools for accurate troubleshooting.
- Convenient Repairs: You no longer need to visit a popup or retail repair counter – simply ship your device to iResQ for fast turnaround and expert results.
Supported Devices and Services
Our new ISP status allows us to service a wide range of Samsung Galaxy models, including but not limited to:
- Galaxy S24 and S24 Ultra
- Galaxy S25
- Galaxy Tabs
- Samsung laptops and wearables
We can also perform repairs for Samsung Internet, Android software optimization, and security features, ensuring your Samsung account stays safe and your notifications, web browser, and apps function smoothly.
Why Being a Samsung ISP Matters
Becoming a Samsung ISP means iResQ is now directly connected to Samsung Electronics’ network of certified providers. This brings you the same peace of mind you’d expect from Samsung’s in-house Care services without sacrificing the speed, flexibility, and personal attention that make iResQ unique.
Plus, if you’re upgrading or using Samsung’s trade-in program, our ISP-level repairs can help maintain your device’s value and eligibility. That’s one more perk of trusting iResQ with your Samsung Galaxy device repairs.
Need Service or Have Questions?
Visit Samsung.com for more details about your warranty or to explore Samsung Care options, then head to iResQ to start your certified repair.
You can also reach us by phone number or use our online FAQ for more information about supported models, repair turnaround times, or credit card payment options.
At iResQ, we’re committed to providing dependable, professional repairs for all your Samsung devices.