Step-by-Step Guide to Handling a Water Damaged Phone

Tech Tips and Tricks / General Knowledge

So you dropped your phone in the pool, the tub, or the toilet. Don’t worry. It happens to the best of us. Here’s a fast, detailed, step-by-step instruction guide to taking care of your waterlogged phone, whether you need the information right now or you’re hoping to store it for the future.

Step One: Remove Your Phone from the Liquid

It might seem like a no brainer, but you asked for a step-by-step guide. We didn’t want to leave anything out. Get your phone out of the water as soon as you possibly can.

Step Two: Remove the Battery

Taking your battery out of the phone will minimize the chances of a short circuit. However, if you are unsure of how to remove your battery or if it is not easily accessible to you, you can leave it in. just be very careful.

Step Three: Take Your Phone Outside to Dry

Put your phone outside in the sun to dry out. Be very careful as you’re placing it to put it somewhere where it won’t get wet again and where it will get lots of fresh air. Also, make sure you don’t press any of your phone’s buttons when you put it outside. You don’t want to risk getting more water into the device or making it struggle to come on. Leave it outside for a few hours.

Step Three: Use the Rice Trick

Some people swear by this trick while others will beg you not to try it. We come down on the side of rice. You can put your phone in a Ziploc baggie with dry rice and leave it overnight to dry out. Another option is to put your phone in with a few bags of silica gel, the kind you get when you buy a new pair of shoes or purse. This has had even better results in some cases.

Step Four: Bring Your Phone to Us

We are more than happy to look at your phone once it dries out and to see if there’s anything else we can do for you. Depending on the situation, we will tell you what your phone’s issues are and what a fix will require for free. Then, if you decide to have your phone repaired with us, we will get it back to you within 24 hours.

Step Five: Pick Up Your Repaired Phone

You can also call to have us come to you and fix your water-damaged device. Whatever you choose, we will be there to help you.

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