Some common repair scenarios with different Apple devices — and how to prevent them

MacBook /

Here at iResQ, we are flooded – literally flooded – with customer repair requests. As long as there have been Apple devices, there have been people dropping them, splashing them with water or coffee, or accidentally putting them in the washing machine. For us, this means business is good, and we take pride in the work we do. However, there are certain repair scenarios that seem to crop up all too often. Therefore, we thought we'd take this post to highlight those situations – broken down by device – and show what proactive measures you can take if the situation occurs, as well as how to prevent that issue from happening again.

iPod Touch

Dropping while running: There are few things worse for an iPod Touch than to be sent careening at high speeds toward a violent confrontation with pavement. And yet everyday countless iPods are put in danger of meeting this fate, thanks to their eminently transportable size and the opportunity they provide for exercise tunes. But the high speeds of running all but guarantee that if your device slips out of your hands, it will be met with a cracked screen and require an iPod screen repair – if not more extensive repairs.

  • What to do if this happens: Do a quick scan of the device to see if any damage to the screen has occurred. However, even if damage isn't visible does not mean you should continue using it. Instead, take the iPod home, plug it in to your computer, and make sure the device is still recognized and has normal functionality. 
  • How to prevent it: What if we told you there's an accessory that can prevent this common situation from ever happening to you? And moreover, that the solution costs only $3.50? Well we can – say hello to this Running Gym Sport Arm Band. It's a way to make your iPod totally hands-free while at the same time ensuring its safety thanks to the device's water-resistant velcro construction. 

Finding its way into the sink: Sure, an iPod's place is not the kitchen sink or any other place near a water dispenser, and yet that doesn't prevent the device from often finding its way into washing machines, baths, and other liquid submersions. Unfortunately, cleansing as water is for humans and their silverware, it has precisely the opposite effect on the iPod.

  • What to do if this happens: Immediate action on your part is required to mitigate the impact of water exposure. The most common and simplest at-home solution is the old bag of rice trick, which according to AppStorm can go a long way toward reversing the detrimental effects of water damage. The key with the rice method is to follow these instructions carefully:
  1. Make sure the rice you're using is uncooked. The whole point of this process is for the rice to act as an absorbing agent. If it's cooked, it won't take in any of the water from your iPod.
  2. Turn the device off. If it already appears to be off after having been submerged in water, do not attempt to turn it back on before putting it in the bag of rice.
  3. Tightly seal the bag and then leave it for at least 24 hours. The extended period of time here is important because it will allow for the rice to fully perform its task. 
  • How to prevent it: The clearest answer to preventing water damage to an iPod touch is simply to keep the device away from water. But with long runs on the beach, frequent use of the kitchen sink and all those coffees and sips out of your water bottle, keeping the liquid and the iPod at a safe distance may not be possible. In that case, it's very important to invent in some kind of protective covering for the device, like this one for $12.99

MacBook Pro

Trackpad stops working or displays noticeable performance decline: This is a common problem that's unique to the MacBook, since neither the iPad nor the iPod or Phone has a trackpad. 

  • What to do if this happens: According to Tech Channel, there are a few potentially restorative tricks you can employ to get that pad back up to speed. Here are a few of them:
  1. Clean it. The functional integrity of pads can become degraded over time due to accumulated liquids like oil or lotion from the user's fingers. By using an ammonia-based cleaning solution directly on the pad these damaging elements can be gotten rid of, thereby rendering the device functional again.
  2. Do a reboot of the computer. The problem with an ostensibly broken trackpad occasionally lies not with its mechanics but with a software issue that's impeding performance. In order to see if this is the case, simply do a reboot of your MacBook.
  • How to prevent it: Prevention is easy, since it simply involves following the two steps outlined above periodically, even if the trackpad isn't showing problems. 
Have no product in the cart!