Have you ever been on the phone with someone and he/she says that you sound like you’re in a wind tunnel? If so, you were probably outside in the wind, or you had no idea what the person was talking about. Your phone was working perfectly fine and you can hear the person without a problem. While you may think that person is having a problem instead of you having it, when someone else has the same complaint, you may start to believe that it’s really you.
How to Fix the Microphone on the Galaxy S3
Before sending your Galaxy S3 for repair to us, we want to see if we can troubleshoot the issue. Follow these steps to see if it helps:
- Tap on Apps
- Choose Settings
- Locate the Accessibility option
- Ensure Turn Off All Sounds is unchecked
- Go back to Settings
- Choose Sound
- Make sure the volumes are correct
If that doesn’t work, try to fix it with the noise reduction option.
- Go to the Home screen
- Tap on Phone
- Press Menu
- Tap on Call Settings
- Tap on Additional Settings
- Make sure the Noise Reduction option is unchecked
If that doesn’t work, look into the hole where the microphone is and make sure there isn’t any debris in it. If there is, blow into it to see if you can dislodge it. If you can’t, try a small pin, but be careful.
Now, if you’ve done all of this and your microphone is still not working, we can help you. Our certified technicians are trained and have experience working with the Samsung Galaxy, so they can find out what’s wrong and fix it for you. For more information go to our Samsung Galaxy repair page or call us at 1-888-447-3728.