White iPhone 4 FAQ

1. Does Apple sell a White iPhone 4?
   Yes. Apple released a white iPhone 4 model (Verizon and AT&T) on April 28, 2011.
   
   
2. Are the white iPhone 4 parts that you install OEM?
   No, they are not OEM meaning they are not purchased from Apple. They are OEM-quality. They are essentially an extremely high-quality, third party replacement part. What we can tell you is that our white iPhone 4 parts are of the highest quality and are covered under warranty for 90 days through us (iResQ).
   
   
3. What is this I hear about the color of the home button not matching the white of the rest of the iPhone?
   Perhaps this is one of the reasons that Apple delayed the release of the original white iPhone 4. We don't know. The best way to answer this question is to show you a hi-res picture of the white iPhone 4 and let you judge. Click here to view some hi-res pictures.
   
   
4. Are there any issues with the white iPhone 4's proximity sensor?
   No. Our white iPhone parts are of the highest quality. There should be no problem with the proximity sensor. If you do encounter any issues with the proximity sensor, first try restoring and updating your iPhone 4 to the latest version of iOS. If you are still having proximity sensor issues, please visit our Returns page.
   
   
5. Are there any issues with "light-leakage" with the white iPhone 4's?
   No. As mentioned before, we use quality parts with this service. We have personally verified that there is no light leakage with these iPhones.
   
   
6. Is there a flash diffuser on the backplate?
   Yes. Our white iPhone 4 backplates have flash diffusers on them.
   
   
7. Should I be concerned about washed out images taken in the dark with the flash?
   When you take a picture with this phone in really low light, you May see a slight "wash-out" effect. Please note, though, we see the same thing with the original black iPhone 4's.
   
   
8. Are the white replacement parts under warranty?
   Yes. The replacement parts are under warranty for 90 days from iResQ. However, the original Apple warranty that came with your iPhone will be voided. This is a service that removes your Apple manufactured parts and replaces them with third party parts. Therefore your Apple warranty will be void.
   
   
9. Can I get a refund if I don't like the way the white iPhone 4 looks after I get it converted to white?
   There is a 30-day refund policy with this service. Due to the labor involved in switching these parts back and forth, you will not get a full refund. Additionally you will have to provide shipping of your iPhone back to us. In the case that you did want a refund, iResQ will be able to refund you everything but $45 for labor plus shipping. We advise taking a good look at our hi-res pics HERE and deciding if these parts are to your liking before ordering this service.
   
   
10. Will you buy my black iPhone 4 parts?
    Sorry, but no. We are no longer purchasing those parts.
    
    
11. Does this conversion work on all iPhone 4's?
    No. We have found that this conversion does not work on every iPhone 4. This conversion works on most iPhone 4's, however, there are some revisions of the iPhone 4 that the white parts are not compatible with. There is no clear way to distinguish what revision of the iPhone 4 you have easily. Our technicians would be required to make the distinction. If you order the conversion service and your iPhone 4 is not compatible, we will contact you with further details regarding a refund. We will not be able to refund shipping.
    
    
12. But I have more questions!! Who can I contact?
    Feel free to give us a call Mon-Fri, 8AM-6PM (CST) at 888.447.3728.