iResQ provides FREE technical support during the warranty period for any repair performed and most products we sell. For the fastest response, email firstname.lastname@example.org.
Support for NEW Products
We are happy to help troubleshoot problems for any product we sell. However, if a new item is defective or fails within the warranty period, it must be warranted through the manufacturer. Please see your invoice for the specific warranty information for the product(s) you purchased.
Support for REFURBISHED Products
All iResQ Refurbished products include warranty coverage, generally 30-90 days. Please see your invoice for the specific warranty information for the product(s) you purchased. If you have trouble with a refurbished product you purchased from us, please email email@example.com for technical support. Refurbished equipment generally does not include product manuals. Manuals for most Apple products are available at Apple's web site.
Service & Repairs
iResQ offers walk-in or mail-in service/repairs at our store in Kansas City.