Our Privacy Policy

iResQ is committed to protecting your privacy. We only collect information about our customers for the purpose of processing orders and for sending solicited email newsletters. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you visit our site
When you visit the iResQ web site, you are anonymous. We do not collect any personal information, including your email address, without your prior knowledge and consent. Your iResQ shopping cart is maintained during your browsing session through the use of a randomly generated number that is stored in a cookie on your computer. None of your personal information is stored in the cookie itself. The cookie is only generated once you place an item into your shopping cart, and it self-destructs when you quit your web browser.

When you place an order with us
To process and ship your order, we need your name, billing address, shipping address, phone number, and email address. This information is transferred to our server using SSL encryption (Secure Sockets Layer), a security protocol that provides communications privacy over the Internet. At no time do we send you unsolicited mail through the post, nor will we phone you about any matter not related to your order. We may send you periodic e-mail updates and you will have the option to be removed from those mailings if you wish. We never share our customer information with any outside source.

When you subscribe to our email lists
You are placed on our electronic mailing list when you subscribe by email, subscribe through our web site, or check the subscription box on an online order (which is unchecked by default). We never share our email lists with any outside source. We respect your privacy and want to make it as convenient as possible to unsubscribe from our lists. If you have trouble unsubscribing, or if you have any questions regarding our lists, please email listmaster@iresq.com for prompt personal attention.

When you e-mail us
Should you contact us via email or otherwise specify that you want us to correspond with you via email, we will. We will not use casual email contact for anything other than response to your questions. We will not send you unsolicited email or other communications based upon your email contact to iResQ.

When you leave our site
iResQ has no control over the privacy practices of sites outside our domain. If you follow a link to another Web site, read the site's privacy policy and contact their administrator with your privacy-related questions.

A special word to parents of children under the age of 13
iResQ strongly encourages parents of young Web users to play an active role in their children's online activity. Children under the age of 13 should not submit orders, application forms, service requests or other documents to iResQ without the prior consent of their parent or legal guardian.

If you have questions concerning our Privacy Policy
Please email webmaster@iresq.com.