iPodResQ & LoadPod Announce Customer Loyalty Program

Concord, CA & St. Cloud, FL-- August 16, 2004 -- ResQ Systems, LLC and LoadPod announced today that they have started a new customer loyalty program for iPodResQ and LoadPod customers.

LoadPod is a nationwide service offering iPod owners a fast and reliable method to convert their existing CD libraries to AAC format for use on their iPods. iPodResQ is the only service of its kind offering 24-hour turnaround on iPod repairs and battery replacements and nationwide, overnight pickup & delivery at the user's location.

"We understand how important music is to our iPodResQ customers," said Mr. Shannon Jean, President of ResQ Systems, LLC. "We are pleased to be able to offer our repair and battery replacement customers a special discounted price for the seamless transfer of their CD libraries to their iPods via the LoadPod service."

"LoadPod is thrilled to be partnering with iPodResQ, the leading name in iPod repair and to be able to offer a discount to LoadPod customers," said Mr. Bill Palmer, President of LoadPod. "As LoadPod continues to expand to provide nationwide local CD-loading service, it's fitting that we're partnering with the only company to provide nationwide 24 hour iPod repair and battery service."

The iPodResQ program offers fast, safe, and reasonably priced repairs for iPod owners. Customers start by visiting iPodResQ.com or calling the toll-free number, 1-877-Pod-Repair. iPodResQ dispatches a custom-designed "iBox", built to insure safe transit for all iPods, via overnight courier to the customer. The customer simply slides their iPod into the iBox and it is returned to the iPodResQ Service Center overnight where an iPodResQ technician conducts a thorough diagnosis and contacts the customer with a detailed repair analysis. Once approved, the repair is then completed within one business day and the iPod is returned overnight.

The LoadPod service offers iPod users everywhere the opportunity to take their entire existing CD collection with them as they journey into the age of digital music. Customers can request local LoadPod service by visiting LoadPod.com and filling out the online service request form. The local LoadPod representative will then contact the customer in order to schedule an on-site pick-up and drop-off of equipment. With LoadPod, there is no need for the customer to ship anything or do any traveling; we come to you. Your CDs are loaded onto your iPod by your local LoadPod rep, and your iPod and your CDs are returned to you within five days.

About ResQ Systems, LLC

MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade and repair your Mac. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. Our repair divisions, PowerBookResQ, PowerMacResQ & iPodResQ offer the only nationwide, 24-hour turnaround service in the U.S. InkResQ provides high-quality replacement ink and toner cartridges to Mac and PC users throughout the world at unbelievable prices. MacResQ.com is the place where price barriers are destroyed and support for all makes and models of Mac systems is available from people who enjoy using a Mac as much as you do.

About LoadPod & the iPod Garage

LoadPod was founded in May of 2004 so that iPod users everywhere could take their entire CD collection with them into the age of digital music, with as little hassle as possible. LoadPod is the only company that provides local CD-loading service on a nationwide level. LoadPod is a division of the iPod Garage, one of the world's premier websites for iPod news, analysis, and information. Visit iPodGarage.com daily in order to plug yourself into the burgeoning iPod community, to stay on top of the latest developments in the digital music universe, and to communicate with other iPod users around the world.

Press Contact

iPodResQ
877-Pod-Repair
info@ipodresq.com

LoadPod
info@loadpod.com