MacResQ Launches 24-Hour Nationwide iPod Repair & Battery Replacement Program

Concord, CA -- February 16, 2004 -- MacResQ announced today the launch of a unique new nationwide repair service for Apple iPods. The service, known as iPodResQ, will provide iPod users throughout the United States with a source for 24-hour repairs and battery replacements on their iPods.

iPodResQ is the only service of its kind offering 24-hour turnaround on repairs and nationwide, overnight pickup & delivery at the user's location. It joins MacResQ's other wildly successful and award-winning 24-hour repair programs, PowerBookResQ and PowerMacResQ.

"We've repaired thousands of PowerBooks & PowerMacs in 24 hours with our PowerBookResQ & PowerMacResQ services during the past 24 months," said Mr. Shannon Jean, President of ResQ Systems, LLC. "Our customers have been asking for a 24-hour repair and battery replacement service for iPods, and we're thrilled to offer the new service."

The iPodResQ program offers fast, safe, and reasonably priced repairs for iPod owners. Customers start by visiting iPodResQ.com or calling the toll-free number, 1-877-Pod-Repair, where they can request either the "iQ" Battery Replacement Service or the iPodResQ 24-Hour Repair Service. iPodResQ dispatches a custom-designed "iBox", built to insure safe transit for all iPods, via overnight courier to the customer. The customer simply slides their iPod into the iBox and it is returned to the iPodResQ Service Center overnight. For the "iQ" Battery Replacement, an iPodResQ technician installs a new iQ battery at a fully qualified static-free workstation and returns the iPod to its owner via overnight service. If the customer ordered the 24-Hour Repair, an iPodResQ technician conducts a thorough diagnosis and contacts the customer with a detailed repair estimate. Once approved, the repair is then completed within one business day and the iPod is returned overnight.

The cost of the iPodResQ 24-Hour Repair Service is just $29.00 This includes the 3-way overnight shipping, the initial diagnostic service, and the iBox, which the customer may keep for future use. The "iQ" Battery Replacement is offered at a special introductory price of only $79.00, which includes the 3-way overnight shipping, the iBox, and all parts & labor for an expert battery replacement.

"iPodResQ brings our exclusive 24-Hour Turnaround to all iPod owners in the United States. Whether they need our 'iQ' battery replacement or a complete repair of a dead iPod, they can enjoy the quick turnaround that PowerBookResQ and PowerMacResQ customers have raved about," said Jean.

About MacResQ

MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade and repair your Mac. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. Our repair divisions, PowerBookResQ and PowerMacResQ offer the only nationwide, 24-hour turnaround service in the U.S. InkResQ provides high-quality replacement ink and toner cartridges to Mac and PC users throughout the world at unbelievable prices. MacResQ.com is the place where price barriers are destroyed and support for all makes and models of Mac systems is available from people who enjoy using a Mac as much as you do.

Press Contact

Shawna Rosen
MacResQ
913-390-1030 x108
shawna@macresq.com