MacResQ Announces Same-Day Pickup for PowerMac Repairs
Concord, CA -- April 23, 2003 -- MacResQ announced today a new nationwide same-day pickup service as part of their PowerMacResQ repair program. The new same-day pickup allows PowerMac or iMac users to get their computers repaired and back in their hands faster than ever, improving on PowerMacResQ's already fast, convenient and affordable service.
PowerMacResQ is the only service of its kind offering 24-hour turnaround on repairs and nationwide, overnight pickup & delivery at the user's location. The service eliminates the extended delays and headaches frequently associated with trying to get Macs repaired locally. If a local repair center is available, costs are usually high and turnaround time is unacceptable for users who rely on their Macs on a daily basis.
Rather than driving all over town and then waiting days or weeks to get your computer back, PowerMacResQ customers simply call 1-866-Mac-Repair. If you have your original computer packaging, and if you call before 2:00pm local time (in most areas of the United States), PowerMacResQ will immediately dispatch a same-day courier who will pick up your PowerMac and have it back to our repair facility the next morning. Most repairs are completed within 24 hours of receipt, and your repaired PowerMac or iMac is returned to you via overnight courier.
"Based on the extremely positive response that the PowerMac community has had to PowerMacResQ, we realized the number one issue we all face is downtime when our PowerMacs have problems," said Mr. Shannon Jean, President of MacResQ. "With our new same-day pickup service, we've eliminated an entire day from the repair process."
PowerMacResQ's new same-day pickup service costs only $99.00. This includes same-day pickup, round-trip overnight shipping, and a detailed diagnosis of your PowerMac's problem. With this new feature and our standard 24-hour turnaround time for most repairs, you'll have your PowerMac back in action as fast as humanly possible!
"We couldn't operate MacResQ without our PowerMacs. With our exclusive 24-hour turnaround, PowerMacResQ offers the fastest and most reliable service in the country for PowerMac users who just can't afford to wait for the typical delays found at other repair centers," said Mr. Jean.
The standard overnight PowerMacResQ service is still just $129.00, and includes 3-way overnight shipping, the initial diagnostic service, and the PowerBox, which the customer may keep for future use.
For computer resellers and repair centers, PowerMacResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire PowerMac repair operation. Volume discounts are available for schools, corporations and government agencies.
About MacResQ
One of the first true Internet resellers, MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade, and repair your computer system. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. We have assembled a staff that is as passionate about the Mac as they are about providing exceptional service and values to our customers. MacResQ.com is the place where price barriers are destroyed and support and service for your older systems are available from people who can help to de-mystify what goes on behind the computer screen. MacResQ has been featured on ABCNews.com as one of the nation's leading resellers of refurbished computer equipment.
Press Contact
Shawna Rosen
MacResQ
913-390-1030 x108
shawna@macresq.com