MacResQ Launches Nationwide PowerMac/iMac Repair Service
Concord, CA -- March 19, 2003 -- MacResQ announced today the launch of a unique new nationwide repair service for Macintosh PowerMac and iMac computers. The service, known as PowerMacResQ, will provide Mac users throughout the United States with a source for 24-hour repairs on their computers.
PowerMacResQ is the only service of its kind offering 24-hour turnaround on repairs and nationwide, overnight pickup & delivery from the user's location. The service eliminates the extended delays and headaches frequently associated with trying to get Macs repaired locally. If a local repair center is available, costs are usually high and turnaround time is unacceptable for users who rely on their Macs on a daily basis.
"PowerMacResQ is the perfect compliment to our highly successful PowerBookResQ program that we launched in 2002," said Shannon Jean, President of MacResQ. "PowerMac users will now be able to experience the same award-winning service that PowerBook users have come to rely on with PowerBookResQ."
The PowerMacResQ program offers fast, safe, and reasonably priced repairs for PowerMac owners. Customers start by visiting PowerMacResQ.com or calling the toll-free number, 1-866-Mac-Repair. After just a few questions, MacResQ dispatches a custom-designed "PowerBox", built to insure safe transit for all PowerMacs and iMacs, via overnight courier to the customer. Upon receipt of the empty PowerBox, the customer simply slides their PowerMac into the container and attaches a pre-printed shipping label. A quick, toll-free phone call brings a courier to the customer's location for overnight shipping back to MacResQ's service center. A MacResQ technician conducts a thorough diagnosis and contacts the customer with a detailed repair estimate. The repair is then completed within one business day and the PowerMac is returned to its owner via overnight service.
The cost of the PowerMacResQ program is just $129.00. This includes the 3-way overnight shipping, the initial diagnostic service, and the PowerBox, which the customer may keep for future use.
"During the past 10 years, our technicians have repaired more than 50,000 PowerMac and iMac systems," said Jean. "Through this extensive experience, we've developed exclusive processes that allow us to offer repairs in an unheard-of 24-hour time frame to meet the demands of Mac users everywhere."
For computer resellers and repair centers, PowerMacResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire PowerMac repair operation.
About MacResQ
One of the first true Internet resellers, MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade, and repair your computer system. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. We have assembled a staff that is as passionate about the Mac as they are about providing exceptional service and values to our customers. MacResQ.com is the place where price barriers are destroyed and support and service for your older systems are available from people who can help to de-mystify what goes on behind the computer screen. MacResQ has been featured on ABCNews.com as one of the nation's leading resellers of refurbished computer equipment.
Press Contact
Shawna Rosen
MacResQ
913-390-1030 x108
shawna@macresq.com
view cart
