PowerBookResQ Announces Canadian Repair Service
Concord, CA -- February 3, 2003 -- MacResQ announced today a new Canadian repair service as part of their PowerBookResQ repair program. The new service offers Canadian PowerBook and iBook owners an affordable source for service parts and labor with PowerBookResQ's famous quick turnaround and convenience.
PowerBookResQ addresses the difficulty that most users face when they encounter a technical problem with their PowerBook. Users of older PowerBooks face a tough challenge trying to find a local source for older parts and service. If a local repair center is available, costs are usually high and turnaround time is unacceptable for users who rely on their PowerBooks on a daily basis. Users of newer PowerBooks & iBooks often have no choice but to send their systems back to the manufacturer for an expensive repair due to parts limitations and service policies.
The PowerBookResQ program solves these problems by offering fast, safe, and reasonably priced repairs for PowerBook & iBook owners. Customers start by visiting http://www.powerbookresq.com/canada.html or calling the toll-free number, 1-866-Mac-Repair. After just a few questions, MacResQ dispatches a custom-designed "PowerBox", built to insure safe transit for all PowerBooks, via express courier to the customer. Upon receipt of the empty PowerBox, the customer simply slides their PowerBook into the container and attaches a pre-printed shipping label. A quick, toll-free phone call brings a courier to the customer's location for express shipping back to MacResQ. A MacResQ technician conducts a thorough diagnosis and contacts the customer with a detailed repair estimate. The repair is usually completed within 24 hours and the PowerBook is returned to its owner via express service.
The cost of the new PowerBookResQ Canada service is just CDN$179.00, accepted in U.S. or Canadian funds. This includes the 3-way express shipping, the initial diagnostic service, and the PowerBox, which the customer may keep for future use. Domestic PowerBookResQ service remains just $99.00.
"PowerBookResQ is the only repair center offering nationwide service combined with 24-hour turnaround for PowerBook and iBook owners in the U.S," said Shannon Jean, President of ResQ Systems, LLC. "We are thrilled to extend the service to our customers in Canada and, despite the increased shipping rates, to be able to offer the service for just US$12 more than our standard rate. PowerBook and iBook owners in Canada will now have an alternative to the high prices and unacceptable delays at their local repair shops."
For computer resellers and repair centers, PowerBookResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire PowerBook repair operation. Volume discounts are available for schools, corporations and government agencies.
About MacResQ
One of the first true Internet resellers, MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade, and repair your computer system. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. We have assembled a staff that is as passionate about the Mac as they are about providing exceptional service and values to our customers. MacResQ.com is the place where price barriers are destroyed and support and service for your older systems are available from people who can help to de-mystify what goes on behind the computer screen. MacResQ has been featured on ABCNews.com as one of the nation's leading resellers of refurbished computer equipment.
Press Contact
Shawna Rosen
MacResQ
913-390-1030 x108
shawna@macresq.com
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