iPodResQ Changes Name to iResQ

iPodResQ has been performing next-day iPod repairs immediately after the delivery of the first iPod in 2001. They have always provided the easiest and quickest repair services to their customers and the baseline of their repairs includes pickup and delivery of the customer unit. Until recently the company has provided services for iPods, PowerBooks, iBooks, and MacBooks under several different division names and moving forward they are planning on offering new services on even more products.

During the re-branding they have expanded their repair operations and are now offering 3 tiers of service. iPodResQ set the market by offering a $29 service that included 3-way overnight shipping. Moving forward, iResQ will continue that same level of service at the same price and add 2 additional service level at just $19 and $9.

"Since 1994, we've been known as MacResQ," said Ryan Arter, President of iResQ. "Then we slowly added divisions: PowerBookResQ, PowerMacResQ, iPodResQ, and MacBookResQ. In an effort to help eliminate confusion, iResQ was born. It's our new all-encompassing brand that is a culmination of years of hard work and consolidation. In times past, it was beneficial for us to have our domains separated to target specific markets. However, we are planning new services and the confusion about "Who we are" is growing. Our plan is to simplify this and we hope that iResQ will be easier to remember, easier to type and easier to locate. Our mission stays the same. As we pioneered the next-day iPod and Macintosh Portable Computer repair programs, we'll continue to add next-day services as the market demands."

For computer resellers and repair centers, iResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire iPod or Macintosh Portable repair operation. Volume discounts are available for schools and government agencies.

About iResQ