MacResQ Announces Same-Day Pickup for PowerBook Repairs
Concord, CA -- May 24, 2002 -- MacResQ announced today a new nationwide same-day pickup service as part of their PowerBookResQ repair program. The new same-day pickup allows PowerBook or iBook users to get their computers repaired and back in their hands faster than ever, improving on PowerBookResQ's already fast, convenient and affordable service.
PowerBookResQ addresses the difficulty that most users face when they encounter a technical problem with their PowerBook. Users of older PowerBooks face a tough challenge trying to find a local source for older parts and service. If a local repair center is available, costs are usually high and turnaround time is unacceptable for users who rely on their PowerBooks on a daily basis. Users of newer, but out-of-warranty, PowerBooks often have no choice but to send their systems back to the manufacturer for an expensive repair due to parts limitations and service policies.
Rather than driving all over town and then waiting days or weeks to get your computer back, PowerBookResQ customers simply call 1-866-Mac-Repair. Every Airborne Express delivery vehicle in the United States is stocked with our revolutionary PowerBox, ready for your PowerBook crisis the moment it happens. If you call before 2:00pm local time (in most areas of the United States), PowerBookResQ will immediately dispatch a same-day courier who will pick up your PowerBook, secure it safely in our PowerBox, and have it back to our repair facility the next morning. Most repairs are completed within 24 hours of receipt, and your repaired PowerBook or iBook is returned to you via overnight courier.
"Based on the extremely positive response that the PowerBook community has had to PowerBookResQ, we realized the number one issue we all face is downtime when our PowerBooks have problems," said Mr. Shannon Jean, President of MacResQ. "With our new same-day pickup service, we've eliminated an entire day from the repair process."
PowerBookResQ's new same-day pickup service costs only $149.00 -- just $50 more than our standard service. This includes same-day pickup, round-trip overnight shipping, the initial detailed diagnosis of your PowerBook's problem and the PowerBox that you get to keep for future use. With this new feature and our standard 24-hour turnaround time for most repairs, you'll have your PowerBook back in action as fast as humanly possible!
"We couldn't operate MacResQ without our PowerBooks. With our exclusive 24-hour turnaround, PowerBookResQ offers the fastest and most reliable service in the country for PowerBook users who just can't afford to wait for the typical delays found at other repair centers," said Mr. Jean.
The standard overnight PowerBookResQ service is still just $99.00, and includes 3-way overnight shipping, the initial diagnostic service, and the PowerBox, which the customer may keep for future use.
For computer resellers and repair centers, PowerBookResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire PowerBook repair operation. Volume discounts are available for schools, corporations and government agencies.
About MacResQ
One of the first true Internet resellers, MacResQ was founded in 1994 with the premise that there is a better way to purchase, maintain, upgrade, and repair your computer system. MacResQ customers realize extreme value by purchasing products that have been refurbished, are recently discontinued by the manufacturer, or are available in large volumes to MacResQ and therefore discounted to end users and resellers alike. We have assembled a staff that is as passionate about the Mac as they are about providing exceptional service and values to our customers. MacResQ.com is the place where price barriers are destroyed and support and service for your older systems are available from people who can help to de-mystify what goes on behind the computer screen. MacResQ has been featured on ABCNews.com as one of the nation's leading resellers of refurbished computer equipment.
Press Contact
Shawna Rosen
MacResQ
913-390-1030 x108
shawna@macresq.com