| iPod, iPhone, PowerBook and MacBook Pro Repair Service Center Formerly iPodResQ.com and PowerBookResQ.com |
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| About Us Since 1994! |
iPod Repair & Products |
iPhone Repair & Products |
Portable Repair & Products |
Desktop Repair & Products |
Our Blog |
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For your convenience, you may place an order with us on our secure server, or via phone, or e-mail. Please read these policies and our Terms, Conditions & Trademarks before placing your order. How to Order
PaymentPayment can be made by any of the following methods:
ShippingWe ship orders within 1-2 business days (Mon-Fri) via FedEx or DHL only at our discretion. We do not ship orders on Saturdays, Sundays, or major U.S. holidays. We cannot ship to P.O. (Post Office), A.P.O. (Military), or F.P.O. (Foreign) Boxes unless otherwise pre-arranged, but we may add this option in the future. Overnight shipping, our most popular method, will be received the next business day after it is shipped. Ground shipping takes 1-5 days depending on location. For an estimate of your DHL ground delivery time, check the Ground Delivery Transit Map. Shipping and insurance charges are based on distance, weight, box dimensions, and product price. International shipping starts around $45 (Canada/Mexico $24). Please contact us for an exact shipping quote. Customs, duties and taxes involved with shipping outside the United States are not included in the shipping cost and are the responsibility of the customer. The majority or our repair services include 3-way shipping, Overnight or Ground, depending on the method you choose. No additional shipping charges will be incurred fo US customers. It is best to provide an email address when you place your order, we will send you a confirmation email with your tracking number and a receipt once your order has shipped. If you need assistance with tracking numbers, please email shipping@iresq.com. ReturnsWe want you to be happy with your iResQ order. Please work with our Sales and Support representatives to make sure the product or service you buy is correct for your needs. You may return most items within 30 days of shipment for a full refund. There are no returns after 30 days. Some items are not eligible for return. Check the individual product's return policy for more information. Please read our complete Return Policy. WarrantiesProducts sold as NEW are warrantied by the manufacturer. Warranty service for Apple products can be provided by any Apple Authorized Service Provider (click to find one near you). Products sold as REFURBISHED generally have a 30-90 day iResQ warranty. Please read our complete Warranty Information. |
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Apple, the Apple logo, iPod, Pod, iBook, PowerBook, MacBook and Apple TV are trademarks of Apple Inc., registered in the U.S. and other countries. ResQ Systems, LLC, D.B.A. iResQ, iPodResQ, PowerBookResQ and MacResQ are not affiliated with Apple Inc., and is an independent service and repair entity. The Made on a Mac Badge is a trademark of Apple Inc., used with permission. Copyright © 1994-2008 ResQ Systems, LLC. All rights reserved. Please read our Terms & Conditions before making your purchase. Last revised 05-18-2008 at 01:09:39 CST.
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