1. When your order has been processed and we receive your MacBook we perform an extensive series of tests to determine exactly what the problem is.
2. After we diagnose your MacBook, we will contact you within 24 hours of receipt during the business week with a detailed description of the problem and a quote for repairs.
3. If you approve the repair we will repair your MacBook as soon as possible and ship it back to you with documentation on what was repaired and our quality assurance checklist. If you decline repair once you receive a diagnosis, we will ship back your MacBook via the UPS method you chose for your initial order. We are also happy to recycle your notebook for you at no additional charge.
And that’s all there is to it! With our free diagnostic service, certified technicians will give you the fastest Mac notebook diagnosis available! And it’s free!
Product SKU: N-MBDIAG