Job Openings

Description: Come and work with the #1 independent iPod, iPhone, and Apple Portable repair center in the world! ResQ Systems, LLC home of iResQ, has been in business since 1994 with a 100% customer satisfaction mentality. We perform 1,000's of repairs each month and we are looking to fill a very desirable Inside Sales/Customer Service Representative position. 2 weeks vacation paid after the first year of employment, paid holidays, paid sick days, medical, dental and life insurance are all included. Retirement plan also available with 3% company match. Our business is growing rapidly, and we are looking for the right candidate to start today! We are open 8-5 Monday through Friday, no weekend work required.

The Inside Sales and Customer Service Representative position works within the iResQ Sales Team and reports directly to the company President. Fast-paced, high-demand, fun environment.

Duties:

*	Customer Service, Customer Service, Customer Service! We pride ourselves on putting the customer first!
*	Answer incoming customer calls within the sales queue. No cold calling required!
*	Assess customer needs and "sell" the appropriate services.
*	Work directly with the technical group to help keep customers informed by explaining repairs underway.
*	Keeps customers informed of repair charges, and sell repairs as needed!
*	Monitor web orders and process credit card payments.
*	Maintains safe and secure work environment by following standards and procedures; complying with legal regulations.
*	Updates job knowledge by participating in educational opportunities.
*	Have fun while maintaining focus at tasks on hand, and have the ability to work unsupervised for several hours throughout the day.

Visit www.iresq.com to take a look at our company!

Requirements: If you own an iPod, have an iPhone, or just love Apple products in general, keep reading. . .we will train qualified applicants! We highly encourage you to visit our website before applying. www.iresq.com

This is a position with room for growth. Prior general Apple Computer experience or Customer Service Experience preferred and we are looking for a Mac enthusiast. Strong telephone and people skills are a must and you will need to be able to work with a deadline, multitask, and take pride in everything you do.

If you are interested in this posistion, please email jobs@iresq.com.