How iResQ's Repair Services Work

Step 1:

Choose your repair (or diagnostic service if you aren't sure what's wrong). You can submit your order through our secure website or by phone if you need help.

Step 2:

Ship your device to us. There are several shipping options that you can choose when placing your order.

Step 3:

We receive your broken product, repair it, then ship it back using the shipping method of your choice.

It's that easy. Our enhanced website and email tracking will allow you to know where your product is at all times. If you have any questions, you can call us during business hours at 888-447-3728.

To learn more about shipping, check here.

Learn more about our packaging below

iBox

Another iResQ Innovation, and Every Customer Gets One!

You can send up to 2 items per box (think of it as a "Friends Fly Free" program!) There are over 190 different combinations of iPods, iPhones and accessories that you can place in the iBox, providing you the abilitiy to customize your very own iBox. Have a Generation 1 iPod and an iPod nano? What about a iPod Photo and the your new iPhone? How about your iPod Video and USB Cable?

We designed this box so that you, the customer, can feel free to send what you need to provide us with as much information as possible. Your items are held securely with strength-tested, shipper approved foam padding that will prevent any mechanical or cosmetic damage, and the box includes a strip of "peel and seal" 3M tape to ensure your item(s) stay safe on the trip to our lab. Once your repair is complete, you get to keep the iBox for future use.

Schedule your Overnight Repair or Battery Service now, or check out our Portables PowerBox as well!

iBox Combos

iResQ iPad Box

iResQ Powerbox

Trust the iPad professionals with your iPad.

The iResQ iPad Box was specifically designed to provide a safe and secure home for your iPad during repair transport. Your iPad is held securely with strength-tested, shipper approved foam padding that will prevent any mechanical or cosmetic damage. Once your repair is complete, you get to keep the box for future use.

Schedule your Overnight Repair or Upgrade now, or check out our iPod iBox as well!

iResQ PowerBox

iResQ Powerbox

Trust the Macbook and Powerbook professionals with your Apple Portable.

The iResQ PowerBox was specifically designed to provide a safe and secure home for your iBook, PowerBook G4, MacBook or MacBook Pro during repair transport. Your Portable Mac is held securely with strength-tested, shipper approved foam padding that will prevent any mechanical or cosmetic damage. Once your repair is complete, you get to keep the PowerBox for future use.

Schedule your Overnight Repair or Upgrade now, or check out our iPod iBox as well!

The Mac Mini PowerBox

iResQ Powerbox

The iResQ Mac Mini PowerBox was specifically designed to provide a safe and secure home for your unit during transport. Your Mac is held securely with strength-tested foam padding that will prevent any mechanical or cosmetic damage. Once your repair is complete, you get to keep the PowerBox for future use.